OUR PRIVACY POLICY

 

 

At GO2 Heating Solutions Ltd, we are committed to protecting and respecting your privacy. This Privacy Policy a sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

For the purpose of European Union Data Protection legislation, We (as defined and detailed in this website (GO2 Heating Solutions Ltd)) are the data controller.

Information we collect from you

When using the GO2 Heating Solutions Ltd website, there is certain information we will collect from you:

1. Where possible, the details of your site visit and behaviour (including, but not limited to):

  • Traffic data

  • Location data

  • IP address

  • Operating system

  • Browser used

This is only used for the purpose of our marketing analytics to generate statistics on user browsing behaviours and patterns. Also to monitor website conversions.

When contacting GO2 Heating Solutions Ltd via a contact form on our website, we will collect from you:

2. Any information that you provide to us by completing contact forms on our website. 

3. A record of any correspondence between GO2 Heating Solutions Ltd and the user, instigated by user completion of a contact form, may be kept.

4. Details of any transactions you, the user, carry out through our site for the fulfilment of an order.

Cookies:

We use cookies on our site to aid our site analytics in distinguishing you from other website users. We use these analytics to understand our website users, with the aim to continue to improve your browsing experience. Full details on our cookie usage can be seen here: Cookie Policy

 

Where we store your personal data:

When we use your information as described in this Privacy Policy, this may occasionally involve sending your information around the world (and in particular where you are located within the European Economic Area (EEA), this includes sending it outside the EEA). By providing us with your personal information, you agree that we may transfer, store and process your information in this manner.

Unfortunately, the transmission of information via the internet is not completely secure. Although we employ security measures designed to protect your personal data, we cannot guarantee the security of your data transmitted to our Site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Uses made of the information:

We use information held about you in the following ways:

1. To generate analytical reports on our user behaviour, with the aim and intent to improve user experience on our site.

2. To respond to any communication from a contact form completed by the user.

3. To provide you with any promotional offers, products or services that may be of interest to the user, where consent has been given to do so.​

4. To notify users of the website to any business or service changes.

Disclosure of your information:

We may disclose your personal information to:

1. Any employee or administrative contractor working for GO2 Heating Solutions Ltd, for the purpose of GO2 Heating Solutions Ltd only.

2. If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms and conditions; or to protect our rights, property, or safety, or those of our customers or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

3. Every now and again, requests are received for information from government departments, the police and other enforcement agencies. If this happens, and there is a proper legal basis for providing your information, it will be provided to the organisation asking for it.

Access to information:

Under the Privacy Act, you have the right to view what data we hold for you, and the right to amend any data you feel may be untrue or incorrect. You also have the right to be forgotton. Should you wish to exercise any of these rights, please put your request in writing and send to our registered business address:

6 Maelor Terrace, Fenn's Bank. Whitchurch, SY13 3PB

We will then respond to your request, and action within 30 days of receipt.

Changes to our Privacy Policy:

As a user of the GO2 Heating Solutions Ltd website, you are responsible to check our Privacy Policy regularly for any updates we may have made.

Contact:

Please contact us using the details shown on our Contact page if you have any questions, comments or requests regarding this Privacy Policy.

LINKS
CONTACT

0800 689 1673

INFO

REGISTERED LTD COMPANY 11255379

 T&C'S | PRIVACY POLICY

UNIT 59, COSGROVE BUSINESS PARK, NORTHWICH, CW9 6AA

618822

102562

©2019 by GO2 Heating Solutions Ltd.  All rights reserved.